Kate Baxter on using the graphic skills to live your dream

Kate Baxter on using the graphic skills to live your dream

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Kate Baxter

Kate is a recognised expert within the global community of visual practitioners, with a specialism and passion for digital mediums of capture. With over 7 years experience globally as a graphic facilitator, scribing sessions across Australia, New Zealand, Hong Kong, New York, Houston, Delhi, Barcelona and London.

In the latest episode of Visual Friends podcast, we interview talented and fabulous Kate Baxter – a recognised expert in the global community of visual practitioners and an amazing graphic facilitator with a passion for all things digital.

Learn about how Kate, a reluctant and shy scribe with a background in fine art, went from thinking she can’t do it to successfully scribing for big clients all around the world. Find out what helped her transition from scribing on a whiteboard to nailing it as a digital graphic facilitator. Kate shares advice on how to develop your own style and deal with difficult topics talks about the challenges of this profession and what you need to succeed in this job.

We hope you’ll find it as interesting as we did. Enjoy!

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

Primary school teacher and now a part-time graphic scribe

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Matt Handley

Matt Handley

Primary school teacher and now a part-time graphic scribe

tick Anyone can learn visualisation. Once you learn basic icons, fill your page and get a grasp on shading, the world is your oyster.

From teacher to a graphic scribe

Matt loves his work. “I’ve always been creative and being a primary school teacher provides a creative outlet.”

Now that Matt knows bikablo®, his work has become even more interesting. And not just for Matt but also for his colleagues.

Like many of our students, Matt saw bikablo® in action when someone was scribing at a meeting. Matt always enjoyed taking notes, but this seemed to be next level. Curious, he began researching visualisation skills and came across Visual Friends.

“I saw what people can do, it’s quite inspiring. I thought it would be great to take my knowledge to the next level.”

With the support of his principal, who understood the great benefit of bringing such applicable skill to the school, Matt enrolled in bikablo® fundamentals training.

Teachers can be fussy students, but he found the course really useful. “It was hands on from the word go which is the best way to learn. I learnt to use the space in a smart way and it gave me confidence to work through a page.”

As a teacher, Matt also appreciated the research behind visualisation. “It engages all areas of a learner.”   What also appealed was how easy it was to learn this skill and how much you could achieve once you understood the basic principles.

“It’s not that complicated. Once you learn basic icons, fill your page and get a grasp on  shading, the world is your oyster. You can then go on and develop your own style.”

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Writing as a Social Process

Matt Handley

Matt feels that’s an important part of learning visualisation or any other subject for that matter – to build on your skills and develop your way of doing things. 

“I think the key is to be flexible and just draw things that stand out to you. It’s about making it your own, whether it’s using your own font or your favourite picture. It doesn’t have to be perfect. And of course, the more you practice, the better you get.”

That’s exactly what Matt has been doing.  

Since completing the course, he has been giving back to his workplace, creating posters, helping with presentations and meetings.  Matt’s three-meter canvas describing school’s self-improvement project journey was displayed at the school library and generated some interesting discussions.

“People have been looking at it and talking about it.  Some say they wouldn’t be able to do something like that, but I assure them that with a bit of practice everyone can do it.”

Following his original interest, Matt also took his notetaking to the next level and tried live scribing at school events.

“It was stressful, but it also taught me to focus on the main points instead of trying to capture every word. Those key points are the ones that will trigger people’s memories and will facilitate the conversation.”

Matt is pleased with the feedback he’s received so far. “People comment on how easy it is to read and follow two hours worth of talking on one page.”

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Journey of Learning – Matt Handley

The skills Matt has leant with Visual Friends are definitely making a difference at his workplace. Visualisation is now seeping in the way the school does things.

“In terms of transcribing and professional development, it’s been more than beneficial for our staff and school. Our principal is pleased with how it has turned out.”

Matt is pretty happy too. He has developed a long-term interest in visualisation and added a unique skill to his toolbox that will have a positive effect on his career.

“It’s definitely something I see myself using in the future, wherever my career takes me. It’s a great tool you can share with others.”

P.S. Since we’ve interviewed Matt, he has started his own business  working as a graphic scribe in his spare time. You can find him on instagram  @_highlyvisual.

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

Surprise yourself and make an impact with Alan Kurrle

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Alan Kurrle

Project Manager, Information Systems

The night before his meeting, Alan decided to turn three pages of heavy text into visuals.  “When you are trying to present to stakeholders, they see the final result but often unaware of the process.  I felt we needed to allow the stakeholders to empathise with the human aspect of the project and show how we came to these conclusions. Telling them simply wouldn’t be enough.”

tickThe benefits of the The benefits of the Visual Coaching program were fantastic, it gave me a lot of confidence. I’d usually spend hours trying to perfect my work, but the program taught me to be more spontaneous and trust myself. I’m not making a Mona Lisa here. It’s about capturing key messages, not creating a work of art.is program were fantastic, it gave me a lot of confidence. I’d usually spend hours trying to perfect my work, but the program taught me to be more spontaneous and trust myself. I’m not making a Mona Lisa here. It’s about capturing key messages, not creating a work of art.

Alan's Story

After a trip to K-mart to get  a new sketch pad, Alan decided that the story could not be shown as steps on separate pages, it needed to flow.  Alan diverted his attention to a roll of plotting paper, unrolled a section on the family’s small living room floor and began to draw. For the next few hours he kept adding icons and text. Only when he took the poster to another room for colouring and unrolled it, he realised it was five meters long.  “I wasn’t sure if the meeting room we booked was big enough to display it”. 

His teammates, the facilitators, the clients were amazed when they saw this work. “I think I surprised myself too.”  It took Alan over four hours to create his largest sketch but the result was worth it. The poster helped the team to prove the concept of work and persuade the stakeholders in the importance of the project to help secure resources and funding.

tick That’s the power of visual facilitation. 

“It enabled the people we were talking to, to understand not just the concept but how we came up with it. It gave the stakeholders a really good understanding of the story behind it. That’s the power of visual facilitation. You don’t have to sit there and read, you don’t have to be told, the visual is filling the gap for you.”

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The ‘giving’power of Visualisation
Alan Kurrle

Allan-Kurrle-Drawing-for-World-cafe-647x1024

Alan feels visualisation helped humanise the project. “From my perspective, we needed to illustrate people’s feelings, to put some empathy in there.  The poster captured our “why” – we are in the medical profession to care for the patient.” 

Alan first came across bikablo® at one of the workshops, where he saw our Melbourne trainer John Hibble scribe. It looked impressive, and Alan wanted to give it a go. “I believe you need to keep yourself challenged in different areas. I love learning new things.” 

The tagline “everyone can draw” really appealed.  A visual person, Alan always felt he lacked skills to express his ideas on paper.

Alan attended two-day Bikablo® Fundamentals course in October 2018. He absolutely loved it and wanted to continue practicing but felt life got in the way. No longer feeling confident, Alan saw Visual Friends’ ad for a new, online Visual Coaching program and jumped right in. 

“The benefits of the Visual Coaching program were fantastic, it gave me a lot of confidence. I’d usually spend hours trying to perfect my work, but the program taught me to be more spontaneous and trust myself. I’m not making a Mona Lisa here. It’s about capturing key messages, not creating a work of art.”

Alan found the small group of six a perfect size and the Slack channel a great way to share and learn from each other. “The program challenged us and kept us accountable.” 

Alan’s five-meter poster was the result of this newly found confidence. He couldn’t be more pleased.

Alan is very passionate about his work, a big part of which is transforming hospitals into more human places. Under his management, his workplace is the second hospital in Australia to introduce a la cart room service for patients, where meals are individually cooked to order.  He feels fortunate to be in a position to make a difference and happy these new skills help facilitate this. 

“I’m lucky to be employed in a person-centric workplace. Our customers, the patients are right outside of our offices. It’s all about constantly improving the service we can provide, what experience we can change to actually make a positive difference to people. I want to continue to practice my skills as a part of my role. I plan to use it to visualise the strategic purpose and vision within my departments, so my team is able to be reminded of our direction every time they pass by.” 

Alan is still adamant that he’s not good at drawing. 

“I still maintain that I cannot draw, but what I can do is use basic shapes to create a visual. By choosing basic shapes and putting them together I can represent what I’m trying to say rather than replicate it.”

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

Championing visualisation in the workplace with Nuzakat Ali

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Nuzakat Ali

Problem solver. Product maker. Team builder. Visual Facilitator

Nuzakat admits, she’s never been a fan of plain text.

tickI’ve always loved colour and have been interested in doing things differently, in such a way that leaves something in people’s memories. You might not remember the text on the board, but you will remember a picture. A picture will stay with you for much longer and it helps everybody to be aligned.

As a developer, later a business analyst and then an iteration manager, Nuzakat found client meetings with text only bland and inefficient. “I was going to client sites trying to understand their vision and needs, and each time there would be just phrases on the board. I longed for something more.”

But Nuzakat didn’t think she was good at drawing, so she shied away from it.

Working on a project at MYOB a few years later, Nuzakat was impressed with the visualisation culture there at the time. “I’d walk around the office and see these lovely images. Everything was visually presented rather than just written on the board, so I thought I’d better learn how to do it!”

A lot of people mentioned bikablo® and Nuzakat wanted to give it a go. Unfortunately, her then employer didn’t believe it was a necessary consultant skill. “I disagreed because as a consultant you are constantly facilitating and recording information, and you’d want your clients to be aligned and leave with a great image, rather than with text you can forget. But maybe I didn’t put up a good business case.”

Nuzakat went on with her work, but the thought of upping her visualisation game wouldn’t let on. “I’d hold these meetings and attempt to draw, but I was too slow and not good at it, and people would ask me to just write it down.” She approached her management again, and again her request was rejected. She did it anyway.

Nuzakat took annual leave and spent

two days learning bikablo® technique with John Hibble in March 2018.

“I always thought I could only draw stick figures, but I found bikablo® easy to learn.”

After leaving consulting Nuzakat went to AGL, where she again began to sneak visualisation in her work. “I started by creating visualisations of user journeys and task lists. I’d put them up and once I heard a couple of comments, I began to sign my posters and include information on how to learn the technique.” Nuzakat inspired a few of her colleagues who followed suit and did training with Visual Friends.

Having come full circle, Nuzakat is now championing visualisation at MYOB, the place that inspired her to begin her visualisation journey in the first place. After a restructure, the culture in the company has changed and visualisation is no longer front and centre, something that Nuzakat is trying to turn around.

She helped promote visualisation ‘lunch and learn’ sessions and volunteered to help organise Visual Friends Meetup. Nuzakat was also an MYOB host for the first-ever Australian Visualisation Conference held last year. It was a great success and VizConf 2019 is returning to MYOB in October 2019.

“At MYOB we are always looking for new ways to do things, and a lot of people here are very visual.”

Although Nuzakat’s new role doesn’t allow her to practise visualisation daily, she is not giving up. For now, she practices by creating visual summaries of the business books she’s reading, attends the meetup and looks forward to the next Visualisation Conference. Nuzakat is also considering becoming a Visual Friends Leader, an initiative for those Visual Friends students who are passionate about the craft and want to champion it at their workplace.

Visualisation is now firmly part of her career regardless of her future roles.

tickIt’s so impactful. You see these lovely colourful images up on the wall, you can take the information in one glance and understand the message without a ton of words. I think it’s really inspiring and motivating that anyone can do this, you just have to try. It’s simple, it’s concise, it’s beautiful to look at and it’s a much better way to convey a message.

Do you want to start a visual revolution in your workplace? Come to one of our courses, attend a meetup or join us on slack. Keen to learn more – have a look at other stories on our website and listen to the Visual Friends radio.

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

Yuliya and Marcel about our new 60 day coaching program

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Yuliya and Marcel about 60 days program

Yuliya Schamrel and
Marcel van Hove

Visual Friends

An interview with Visual Friends co-founder, Marcel van Hove and one of our visual coaches, Yuliya Schamrel about a new and exciting program for our students – The 60 Days of Coaching. If you ever wanted to take visualisation skills to the next level, refresh your bikablo technique or develop a work-related visualisation project, this is for you. Hosted by Natalia Tsygankova.

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

How bikablo® revitalised my career with Marc Hundleby

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Marc Hundleby

Marc Hundleby

Visual Friends Trainer, Agile Coach, Bikablo® Global Trainer, Project Management Coach and Mentor from Sydney

tick Bikablo® was the glue that was needed to pull all these different parts of my working life together – drawing, facilitation, teaching, coaching and working with new people.

Four months before Marc taught his first Bikablo® class, he wasn’t aware Bikablo® existed. Back then he was an experienced Project/Program Manager who was seeking a new career direction without much clarity. Bikablo® changed all that.

Today Marc is a proud and excited certified Bikablo® Visualisation Practitioner who simply can’t believe he gets paid to do what he loves.  Bikablo® has revitalised his career and brought him back to what always made him happy – drawing.

Coming from a creative family, Marc had a talent for drawing but his career took him elsewhere.  He missed it. Receiving a late relatives watercolour set as a gift from his mother reconnected him with his passion.  “I started drawing again in my spare time. I’d take this little watercolour set with me when I travelled and made sketches.”

Watercolour by Marc Hundleby
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Watercolor Painting

Marc Hundleby

Marc’s roles within Project Management were not creative enough and he tried to incorporate sketches in his work. For the last few years; he’d pepper his workshops, presentations and materials with figures and icons. At one point, he decided to create illustrations in his Agile training materials. It reminded him how much he enjoyed visualisation and highlighted the lack of balance in his role. “I liked the refreshing mindset and ways of working that Agile has brought to organisations but in Waterfall project delivery there was not as much room for fun and creativity.”

A client mentioned Bikablo® and Marc was curious. As soon as he saw the images of Bikablo® posters Marc felt a strong connection to the visualisation style.  A course was coming up and he enrolled immediately.

tick“Something was really driving me towards it. It would have been very easy to say, “There’s too much going on, I’ll leave it for next year” and you miss an opportunity. But I believe that when your intuition is telling you something you need to go for it.”

Though Marc was a little sceptical. He could draw well already so did he really need to spend two days learning the Bikablo® technique?

The course exceeded Marc’s expectations.  “It showed me the structure, gave me the confidence to draw in front of people, how to strip out unnecessary detail in my sketching. Essentially, the Bikablo® technique teaches you how to simplify drawing, its not about the drawing its about the insights. While it’s still visual, creative and a lot of fun it gives you the tools to put it all it together quickly and easily. Half way through my first day I was hooked. I felt; this is it! “

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Round the World Yacht Race
Bikablo Basics Day 2

Bikablo® seemed to be exactly what Marc was looking for. “It was like the glue that was needed to pull all these different parts of my working life together – drawing, facilitation, teaching and meeting new people”.

The very next day after the course Marc was back at work putting the new skills to use in his workshops. The reaction was really positive, and the participants loved his work.

Marc knew he wanted to pursue visualisation as a new career.  It was a case of lucky timing as Visual Friends was looking for new trainers. He was introduced to Marcel van Hove, the company’s co-founder, and asked to send some of this work and a visual answer to why he wanted to become a trainer.  This plus a water colour sketch, Marc’s final poster from his Bikablo® class and his illustrations for the Agile training materials were sent and so began an anxious wait. In the meantime, Marc practiced like crazy and sketched daily.

Become a Visual Trainer
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Watercolor Painting

Marc Hundleby

He didn’t need to worry. His passion for drawing, his talent, his excitement about Bikablo® made him a perfect fit for Visual Friends. Within weeks, Marc was at the company’s off site and helping out during a Bikablo® course.  A training in Germany followed and finally his very first class as a Visual Facilitator.

tick I truly felt privileged to be delivering this wonderful course alongside Danny (Low) in March. There was so much joy in seeing the class pick up the technique so quickly and how thrilled they were to see the results at the end of the two days.

Marc couldn’t be happier. He feels that Visual Friends has allowed him to reinstate the balance in his working life. “Instead of an occasional drawing, I’m able to inject something that makes me and others happy into my every day.”

In addition to drawing and teaching, one of the most satisfying parts of the job for Marc is helping clients overcome fear and build their confidence.  “It’s so interesting to see how people think they can’t do it. It’s really rewarding to see students improve and overcome their inner critics.”

Marc believes that being a Visualisation Trainer allows him to make a positive contribution to the corporate world and more. “I can influence my clients and in turn they can positively impact corporations.  A lot of corporations out there are a bit sterile, and people spend so much time at work. If you could make people smile and contribute to a more engaging and fun workplace, they’ll be a lot happier at work, out of work and eventually you can see the potential to make the world a happier place.”

If you feel like sharing the passion for drawing with Marc, want to learn a unique new skill and enrich your life and career with Bikablo® visualisation technique, book the next Sydney Bikablo® course on 11-12 June here. Who knows where it could take you! No experience required.

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Bikablo Nauts Poster
Sydney Launch 11th to 12th June 2019

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

Visualisation Transformation with Christiane Anderson

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Christiane Anderson

Christiane Anderson

Agile Coach and Trainer/Visual Facilitator/Extended DISC Consultant AGL Energy Visual Friends two-day course, October 2014

Learn

Christiane first saw Bikablo® when meeting Marcel through her daughter’s school. She was intrigued. At the time she was looking to add something else to her toolkit and Bikablo® seemed like a perfect fit.  “I felt limited in my ability to communicate complex concepts, and I also didn’t feel like I was having a lot of fun in my role.” Christiane attended one of the first Bikablo® courses offered in Melbourne, back in 2014.

Not only did Christiane learn a new skill that allowed her to inject some fun into her every day work, the course changed the trajectory of her career, allowed her to meet some amazing people, be part of unique events and play a role in changing the company culture at her workplace.

Christiane’s biggest insight from the Visual Friends course was how easy it was to learn“It’s a technique that anyone can pick up. If you can draw a stick, you can draw Bikablo®.”  

tick “Visualisation helps break down communication barriers, removes ego and takes away a lot of tension and bias. It makes people really happy. Drawing and playing with colour reminds us how to be free, creative and unburdened, it helps us reconnect to ourselves and be present in the moment.”

 

Christian Anderson Celebration Piece
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Visual Friends training final poster

Christiane Anderson

Practice

She began to put her new skill to use immediately. Christiane would ask teams to allow her to visually record their meetings or capture retrospectives. Her hand drawn posters began to appear all over the office.  “I got a lot of really positive feedback. People felt the drawings added a different dimension to what was being said and helped them remember the key messages. At first the leaders were concerned scribing would be distracting, but instead it helped people focus on what was communicated.

For the next four years, Christiane worked with Marcel van Hove, Visual Friends Co-founder, scribing for various conferences, breakfast events and even international speakers.”It gave me an opportunity to meet some amazing people and have access to events I would not have otherwise had access to.” A particular highlight was scribing for Barry O’Reilly, the author of Unlearn and Lean Enterprise. He used her drawings in his marketing and training materials.  

Christiane also did lots of drawing at work and began to play a role of a visual coach helping teams with visual templates, metaphors and concepts.

Not only did Christiane learn a new skill that allowed her to inject some fun into her every day work, the course changed the trajectory of her career, allowed her to meet some amazing people, be part of unique events and play a role in changing the company culture at her workplace.

Christiane’s biggest insight from the Visual Friends course was how easy it was to learn“It’s a technique that anyone can pick up. If you can draw a stick, you can draw Bikablo®.”  

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Barry O’Reilly in front of Christiane’s work

Why visualisation

For the next four years, Christiane worked with Marcel van Hove, Visual Friends Co-founder, scribing for various conferences, breakfast events and even international speakers.”It gave me an opportunity to meet some amazing people and have access to events I would not have otherwise had access to.” A particular highlight was scribing for Barry O’Reilly, the author of Unlearn and Lean Enterprise. He used her drawings in his marketing and training materials.  

Christiane also did lots of drawing at work and began to play a role of a visual coach helping teams with visual templates, metaphors and concepts.

Not only did Christiane learn a new skill that allowed her to inject some fun into her every day work, the course changed the trajectory of her career, allowed her to meet some amazing people, be part of unique events and play a role in changing the company culture at her workplace.

Christiane’s biggest insight from the Visual Friends course was how easy it was to learn“It’s a technique that anyone can pick up. If you can draw a stick, you can draw Bikablo®.”  

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

Biunca Hooper about Visual Ways of Working inside Organisations

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Biunca Hooper

Business Agility / Transformation Coach

tick As a facilitator, I consider it really important to capture and present the participants’ content in a way that’s valuable to them. There are many workshops out there, but how you are going to make yours different, how will you make people’s content and ideas memorable? Through a better workshop, you get a better outcome so you can increase productivity, energy and communication in an organisation.

We could have almost replaced Biunca’s story with her brilliant poster. She created it in response to our interview request to talk about the role of visualisation in her work. “I wanted to get a bit of perspective down on paper about why I thought visualisation was important. Because at the end of the day, what better way to talk about the visualisation than to visualise it.”

Biunca came across Visual Friends last year and did both the Basic and Advanced Visual Storytelling course.  But her visualisation journey started well before that.

She always enjoyed drawing.  “I was probably always the kid in class who’d prefer to draw in the corner, rather doing math or writing. “

As Biunca moved into her working career the skill proved to be useful.  “I found it was often easier to sketch out the problem and talk to people through the sketch to get a good understanding of the issue.”

As Biunca’s career progressed from facilitation to Agile ways of working, her visualisation skills continued to change too. Sketching moved from a notepad onto a wall, Biunca began to use Sketchnoting and even scribed for a few conferences.  “I realised there’s more to learn about visualising effectively. I was also wondering if I was really maximising the technique.”

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Visualisation in Agile

Biunca Hooper

Enter Visual Friends.

One of the personal challenges was visualising effectively in a larger format.  Biunca thought sketching on A4/A5 didn’t present a lot of risks and wanted to challenge herself. “I wanted to understand how to fill a big flipchart, how to balance the real estate on a page and quickly add hand-drawn images.  Those things I found really valuable.”

Learning about the best way to hold a marker, how to get ink consistency to form your pen and how to streamline your poster handwriting was unexpected but welcome knowledge. “I often get compliments now about my handwriting on posters, the course really improved my technique.”

To further refine her skills Biunca followed up the bikablo® fundamentals class with the Advanced course.

tick It provided a different perspective – bringing visualisation to life through storytelling, a powerful tool from the facilitation perspective.

Biunca believes the course changed her visualisation style and allowed her to use the skill in her work with more confidence.  “If you looked at the before and after photos my work, you’d definitely see the difference in style, and probably the number of flipcharts and visualisations that I was doing increased as well.”

The Visual Friends course also allowed Biunca to strengthen her facilitation and Agile coaching tool kit. “I guess what the course enabled me to do is to really apply my skills in a much broader range of workshopping activities.”

Biunca runs workshops all the time and uses visualisation on a daily basis. She truly believes it contributes to a better-quality outcome. “As a facilitator, I consider it really important to capture and present the participants’ content in a way that’s valuable to them. There are many workshops out there, but how are you going to make yours different, how will you make people’s content and ideas memorable? Through a better workshop, you get a better outcome so you can increase productivity, energy and communication in an organisation.”

Creating value for her clients is one of the most satisfying parts of Biunca’s work, and visualisation really supports that.  “I love seeing participants excited about the way their content has been captured.  It’s a takeaway item that people can keep or share with others, something they are proud of.  For me, it’s one of the most important things.”

Biunca believes visualisation supports culture change in an organisation.  “People tend to interact in front of visualised content, you have more conversations, it creates more energy.   If you go from a very stark environment with very few posters or post-it notes around to a visual way of working where there are containers and objects for people to put content into, really awesome sketches of workshops showing progress and highlighting things, it indicates a real change in the style of communication.”

Biunca would love to see more organisations take on visual ways of working as the benefits speak for themselves. “It’s around encouraging everyone to visualise because I think people get so caught up in trying to communicate through words alone, through e-mail and ineffective meetings. How do we bring in visualisation as a key communication and collaboration tool, not a sideline or executable outcome? How do we do it by design? Literally.”

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

Visualisation as a Agile Coaching Tool with Zhi Lee

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Agile Visualisation

Zhi Lee

Agile Coach at 
Teamworx

tick Using visualisation makes the connection so much richer as opposed to talking to someone or reading a message off a list. You can have a better-quality conversation.

Zhi is an Agile Coach at Teamworx, an Agile Coaching and Training consultancy based in Auckland.  A big part of his work is to help teams increase their flow through visualising their work.  He works at Mercury, an Energy company in New Zealand.

Like many Visual Friends students, Zhi didn’t grow up loving drawing. “As a kid, I was never good at Art.  In fact, I used to get D’s or C’s at Art classes.” Now Zhi is using visualisation techniques daily and even coaching others. It’s one of the most powerful tools in his Agile Coach toolkit.

Zhi saw Bikablo® in action by accident. At a strategy offsite he was attending, the scribe happened to be a Bikablo® practitioner. The simple and striking visual language piqued Zhi’s interest.  At the time, he was already practising Sketchnoting, which is essentially processing information, distilling it, then expressing the concepts using a combination of simple imagery and visuals. “People seemed to enjoy meetings with sketching and were more involved.”  However, seeing the Bikablo technique opened doorways for taking his practice further. Zhi was really keen to learn this visualisation language made such an impression. In 2018 there was an opportunity to attend a two-day Visual Friends course in Auckland, and Zhi jumped right in.

tick The course really influenced my style. My drawings became clearer and my visions are much more consistent.

The self-taught technique of Sketchnoting had given Zhi a foundation for visual thinking.  “The two days with Visual Friends allowed me to apply that background knowledge and sharpen my drawing technique. It was fantastic to have two days of practical experience.” Zhi found Bikablo®  accessible and impactful at the same time. “One of the main principles  was to simplify things to the max, and I learnt to use simple lines and shapes as opposed to stressing out about creating a perfect picture.” Zhi also credits the course with increasing his confidence to sketch in front of a group and facilitate a conversation. “People often comment on the quality of the drawings, they love it.”

New skills lead to new career opportunities. Zhi ran two major graphic recording sessions at his workplace. One was for a Finance team which invited him to scribe at their strategy off-site after seeing his work. “The typical stereotype of accountants is that they “by-the-book” and focused on numbers, instead of conversations. I felt that was not true when I started drawing and explaining the purpose of visualisation to the team. When they understood how useful it is to summarise key points and present them as a picture, when they saw graphic recording in action, they got really interested in the visual way of working.”

Video of the graphic recording at the Finance Offsite:

Younito is thinking

That experience was a special one for Zhi.  “My work as an Agile coach is to teach people new ways of collaborating, new ways of visualising their work and how to have really good discussions. Visualisation has enabled me to do that outside of IT which has been a real highlight. “

Zhi’s most  proud moment so far has been using the skills learnt through Visual Friends to record the history of his company, Mercury, at a recent event. He was invited to scribe at an offsite where the discussion evolved around the past, present and future of the geothermal fields (Mercury is an energy company and geothermal fields are one of the energy sources). Two long days, 16 hours of graphic recording and 20 meters of paper later, the scroll was complete.

“It was amazing to record our journey and put it to pictures. Ours is the company that really values NZ heritage and to be able to represent the history of the place, to see people being so engaged in the conversation was such an honour for me.” Zhi’s recording was laminated and sent to all of Mercury’s geothermal field sites around New Zealand.  “We displayed the large sketches in the offices to make it easier to explain what each Geothermal field is about. It’s just amazing.” Zhi believes his visualisation contribution is enhancing the way teams work at his workplace.  “My scribing for the Finance department is a good example of how visual culture is slowly becoming not just an Agile and IT thing. Lots of other departments have become interested in visual ways of working.”

Zhi is confident using visualisation is going to enhance the way organisations communicate. “Visualisation makes the connection so much richer as opposed to talking to someone or reading a message off a list. People perceive the message better. You can have a better-quality conversation.” You can find out more about Zhi’s work here.

The article was written by Natalia Tsygankova. Natalia has always loved words and talking to people. She has put that passion to good use and has been sharing people’s stories in the community radio, TV and print media for the last 10 years. Natalia is also a big fan of true storytelling events and regularly volunteers at the most famous one – The Moth, interviewing the winner. You can hear her own story of moving to Australia from Russia in 1999 here. Natalia believes that everyone has a story – So what’s yours? Contact her today to share your story.

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