I struggled in my role to penetrate in a creative way into the workplace. I was asked to come in and engage and innovate and it was a challenge.
So firstly, I wanted to be able to communicate with people in a better way and spark some enthusiasm. At our company, where things are run traditionally, we have a lot of documents, text and templates. But a large contingent of our workplace is field-based operators, people who don’t respond well to templates, instructions and thick manuals.
I find if I communicate in a more creative way, people then start thinking and interacting differently which results in better innovation.
Secondly, I wanted to bring visuals into our documentation. We are an organisation of strategies, visions and big documents that are often hard to read. Even before I came to the course I’d been trying to convert heavy text into visuals by presenting it in a more bite-size and aesthetically pleasing way, to make it more digestible for our customers or operation guys who don’t want to read a big document.